Partnering for Success: A Heartfelt Thank You to Our Valued Travel Agencies
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We would like to personally thank our new and returning travel agencies for their continued support. Please note that due to societal inflation and our plans for several much-needed upgrades throughout the campground, we have implemented a modest price increase this season. These planned improvements are aimed at enhancing the overall experience for all guests, and we are confident your clients will appreciate the upcoming changes.
Additionally, we want to acknowledge the challenges faced last season, including the impact of wildfires, which caused significant inconveniences for our guests and placed a strain on the campground’s resources. Despite these hardships, we remain committed to providing a welcoming and memorable experience for everyone.
In order to help compensate for this inflation, we are pleased to offer a 5% discount to travel agencies booking 8 or more reservations over the season. This is our way of thanking our valued partners for their loyalty and collaboration.
Please note: We have introduced a $5 fee for the use of the sani-dump to help offset operational costs and maintain this essential facility for our guests.
If you have any questions or require assistance, please contact us directly. We look forward to another successful season together!
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Travel Agency Booking Policy:
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We value our partnerships with travel agencies and are pleased to accommodate multiple bookings over the season. Please review our policy carefully:
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Deposit and Payment Requirements:
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A deposit of 50% of the total cost is required at the time of booking for each reservation.
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The remaining balance is due no later than 45 days prior to the guest's arrival.
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Failure to pay the balance by the due date may result in the cancellation of the reservation and forfeiture of the deposit.
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Cancellation Policy:
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Full Refunds: Cancellations of the entire booking are eligible for a full refund if made at least 45 days prior to the arrival date of first booking.
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Cancellations made less than 45 days prior to arrival will result in the forfeiture of the deposit.
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Individual Site Cancellations:
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Sites within group reservations adhere to our standard cancellation policy:
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Full refunds are available for cancellations made 14 days in advance.
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Cancellations made within 14 days of arrival will incur a $25.00 cancellation fee per site.
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Seasonal Discount for Travel Agencies:
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Agencies with 5 or more reservations over the season are eligible for a 5% discount on the total cost of each reservation .
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This discount does not apply to reservations during long weekends.
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Reporting and Coordination:
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Travel agencies must provide a detailed booking list, including guest names, contact information, and arrival/departure dates, at least 30 days in advance of each reservation.
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Any changes to the booking list must be communicated promptly.​